Spider Farmer AKA MARS Hydro AKA BURN YOUR HOUSE DOWN CHINESE SHITE!!!!

[Madmick]

There ya go mate , gave the my thoughts on the matter

 

[Kee Mao]

Yep, and seconds after I posted there, they remembered how to use their email reply function. If only to send this message:


I mean, what fucking planet are they on?

Screw the cunts. Don’t stop until you get a replacement light and a free tent for pain and suffering. They seem pretty aware of their reputation on reddit,bonus is they have no control unlike the spider website. @Spider Farmer

 

[Indy]

It pays to bump the thread as well, by clicking the top left arrow near the title, to push it to the top.

 

[Pikey]

Screw the cunts. Don’t stop until you get a replacement light and a free tent for pain and suffering. They seem pretty aware of their reputation on reddit,bonus is they have no control unlike the spider website. @Spider Farmer

No fear there mate, I'm a stubborn bastard... especially when I feel an injustice has occured.

It's a pity they don't have a physical office here in Aus, as in these situations I would normally just door step the cunt and extract what I am owed

 

[Madmick]

Yep everyone should upvote all the other comments as well

 

[HGO]

it says that spiderfarmer have had the comments removed by the moderator
so much for free speech hey!!

https://www.reddit.com/r/SpiderFarmerLED/comments/v7dnzy

 

[Indy]

Fuckin' sly dogs..

 

[Kloud9]

Look like the Norm, and the SF Rep no where to be seen... ...

 

[Pikey]

it says that spiderfarmer have had the comments removed by the moderator
so much for free speech hey!!

Yep, just noticed that

Speaks volumes about the company!

 

[Indy]

What's the service costs of a decent hacker these days.

 

[HGO]

Well they dont have that type of sway on this site so post as much damning shit as you can here
and it may save someone else the $$ on an overpriced light with no warranty

 

[Kee Mao]

I’m not surprised. I noticed that they were the mods. Sensitive cunts!

 

[Pikey]

They wanna play hardball then here we go...

Idiots have given me an address to send the faulty light to:

Steve ye
5 Kingway dr
Lalor VIC
3075
Australia

Looks to be a residential building... so I guess I'm off on a road trip, if this isn't sorted soon

 

[Madmick]

Some one has , looks like I've been banned from even getting onto reddit app now

Fuck me , what about free speech

No wonder we're as fucked as we are now

 

[Madmick]

False alarm back in now

 

[HGO]

They wanna play hardball then here we go...

Idiots have given me an address to send the faulty light to:

Steve ye
5 Kingway dr
Lalor VIC
3075
Australia

Looks to be a residential building... so I guess I'm off on a road trip, if this isn't sorted soon

gonna sign old steve and his address up to all the weird shit I can find
starting with any anti communist party mobs i can find
he will be getting plenty of mail soon hehe

 

[Kee Mao]

gonna sign old steve and his address up to all the weird shit I can find
starting with any anti communist party mobs i can find
he will be getting plenty of mail soon hehe

Falun Gong the right wing nuts are a sensitive spot.
“Right wing nuts“. It’s descriptive and offensive at the same time

 

[HGO]

https://www.jw.org/en/jehovahs-witnesses/request-a-visit/

signed steve up for a personal visit on a sunday and preferably before 9am

 

[Indy]

So the warranty is worthless,, it boils down to their discretion
on the day ,,which seems how most days are with spiderfarmer going from what I read on trustpilot…

check out the first line …
View attachment 24502
ah you customer want service ?. Nah customer just anyone. no service.!

Hmmm, not doubting you, mate. But this is what they have posted on their Australian site. It's probably why i didn't read it at the point when i was purchasing my light. I'm guessing you might've got that from the USA site?

Warranty Policy​

Free return or replacement within 30 days of delivery, in case of non-artificial damage.
5 years limited warranty for LED grow lights.


LED Grow Lights
Within 30 days: The light can be returned or replaced after delivery, in the precondition of non-artificial damage.


30 days -3 months: Accessories, repairs and services are provided free of charge. No return or replacement without quality problems.
3 months - 1 year: Accessories, repairs and services are provided free of charge.
1 year – 5 years: Free Accessories. The buyer needs to bear the maintenance fee and two shipping costs.
*Lights shipped from China: Free Accessories.The buyer needs to bear the shipping costs of the accessories.



Grow Tent And Grow bags
Please check if the package is intact within 48 hours of receiving the product. There is no return service, including tent and mat bags. If you have any questions, please send related videos or photos of the defective product and photos of all labels on the package to customer service: bella@spider-farmer.com and we will help you solve the problem as soon as possible.


Inline Fan
2 years warranty:


Under normal use, provide free reparation service within warranty period . [Operating conditions: ambient temperature around 30℃; Relative humidity 15-65%]



Controller And MatKits
2 years warranty:


Under normal use, provide free reparation service within warranty period.





Request Warranty
Please send following details to email: bella@spider-farmer.com


we will help you solve the problem quickly.
1.Order screenshot. The order number, product model, and order time can be seen clearly.
2.Videos or pictures about product issues.
3.Please describe the problem in detail and precisely.

Disclaimer
1. There will be a repair fee to be paid:
If the light is tampered with or found to be damaged by the customer.
The warranty is void:


If damage caused by abnormal use, such as dripping water, inputting voltage error, dropping or breaking the light, disassembling light, etc.
The extent of warranty is ultimately at SPIDER FARMER's discretion. We reserve the right to refuse warranty repair or replacement service to anyone.


2.We only provide a warranty to customers who boughtitems from the authorized stores, such as our official website, authorized Amazon/eBay store, retailer, distributor, agent.

Source: SpiderFarmer AU Warranty

Still, they're not sticking to their own warranty statement in Pikey's case..

EDIT: Reason i was looking it up is because i wanted to have that statement in my signature.

 

[Sedge]

Hmmm, not doubting you, mate. But this is what they have posted on their Australian site. It's probably why i didn't read it at the point when i was purchasing my light. I'm guessing you might've got that from the USA site?



Source: SpiderFarmer AU Warranty

Still, they're not sticking to their own warranty statement in Pikey's case..

EDIT: Reason i was looking it up is because i wanted to have that statement in my signature.

Yes it is probably the US site,,
here is the link,

Warranty on LED Grow Lights | Spider Farmer

Spider Farmer offers 90 days worry free warranty on LED grow lights and grow tent kit equipments. 1 Year free replacement of defected grow lights. Shop Now!

www.spider-farmer.com