Dr.Clones
Germinating
- User ID
- 5964
I purchased their light a few months ago, and while the design is cool with a fan in the middle, the controller has been a major problem. It struggles to maintain temperature and humidity, working for about 10 minutes before it stops reading them entirely. The only way to fix it is by unplugging and replugging the sensor probe.
I reached out to their customer support, and they sent me a new controller. However, they later informed me that if the controller is plugged into the same outlet as the light, it will cause errors and won’t function properly. It needs to be connected to a separate outlet, but even then, it’s still malfunctioning. What’s even stranger is that the controller comes with a charger, but it works when it’s connected to the light with a network cable no charger needed. It’s a really odd setup.
![IMG_7260.jpeg IMG_7260.jpeg](https://www.theserratededge.com/forum/data/attachments/50/50687-1a835fe47930e500222bdff102b330df.jpg)
![IMG_7261.jpeg IMG_7261.jpeg](https://www.theserratededge.com/forum/data/attachments/50/50688-6b3b79db9277c4019eb6a4b12765e0b7.jpg)
I reached out to their customer support, and they sent me a new controller. However, they later informed me that if the controller is plugged into the same outlet as the light, it will cause errors and won’t function properly. It needs to be connected to a separate outlet, but even then, it’s still malfunctioning. What’s even stranger is that the controller comes with a charger, but it works when it’s connected to the light with a network cable no charger needed. It’s a really odd setup.
![IMG_7260.jpeg IMG_7260.jpeg](https://www.theserratededge.com/forum/data/attachments/50/50687-1a835fe47930e500222bdff102b330df.jpg)
![IMG_7261.jpeg IMG_7261.jpeg](https://www.theserratededge.com/forum/data/attachments/50/50688-6b3b79db9277c4019eb6a4b12765e0b7.jpg)
Last edited: